Showing posts with label Customers. Show all posts
Showing posts with label Customers. Show all posts

Tuesday, August 10, 2021

MongoDB: Number of $100,000 or greater ARR Customers

Here's how MongoDB (NASDAQ: MDB) defines Annualized Recurring Revenue (ARR):

"We define ARR as the subscription revenue we would contractually expect to receive from customers over the following 12 months assuming no increases or reductions in their subscriptions."

Number of  $100,000 ARR Customers each year:
  • 2016: 164
  • 2017: 246
  • 2018: 354
  • 2019: 557
  • 2020: 751
  • 2021: 975
42.8% Compound Annual Growth Rate in $100K or greater ARR customers.  
(Source: MongoDB.com)

The company also closely monitors ARR expansion rate and here's is what they have to say how that:

"We also examine the rate at which our customers increase their spend with us, which we call net ARR expansion rate. We calculate net ARR expansion rate by dividing the ARR at the close of a given period (the “measurement period”), from customers who were also customers at the close of the same period in the prior year (the “base period”), by the ARR from all customers at the close of the base period, including those who churned or reduced their subscriptions. For Direct Sales Customers included in the base period, measurement period or both such periods that were self-serve customers in any such period, we also include annualized MRR from those customers in the calculation of the net ARR expansion rate. Our net ARR expansion rate has consistently been over 120%."

The ARR expansion rate is another critical metric for software subscription companies. It shows whether the customer is willing to buy more of the product and/or expand its use within the company.  
Sources:

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